Last Modified Date: May 24, 2018
If you choose to purchase a license for our Services, we process (i) name, (ii) company name, (iii) billing address, (iv) VAT number, (v) email address, (vi) debit or credit card number, (vii) the expiration date, (viii) CVV code and (ix) IP address.
We do not store any card information. The card information is processed by our payments processor as described in paragraph 3. a) Service Providers. We store name, company name, billing address, VAT number, email address and IP address.
Purposes for processing account information:
If you no longer wish to receive transactional/administrative emails you may opt out of them by cancelling your account according to the procedure described in paragraph 5. a) Access, correction, deletion.
The checkout process contains two steps. In the first checkout step we process name, company name, email address, billing address and VAT number. We collect this information if you don’t finish the checkout process by placing the order.
Purposes for processing checkout information:
You may message us using any available way through our Services for any reason. In this case we process your name and email address.
Purposes for processing contact information:
In order to be up to date with our new or improved Services we process your e-mail address. You will be able to give you consent for the marketing purpose through subscribe forms available on our services.
Purposes for processing marketing information:
You may choose to provide us with additional information by submitting your email address in any subscribe form through our Services.
Purposes for processing additional information:
Log Data (Using our services)
We receive and process information when you view content on or otherwise interact with our Services, even if you have not created an account. This information is automatically reported by your browser or mobile application each time you use our Services. The Log Data include the following information: your operating system, browser type, the referring web page, pages visited, exit page, landing page, domain names, location, device information, and other such information.
We also receive Log Data when you click on, view or interact with links, buttons and inputs on our Services, such as search inputs and Download buttons. This Log Data include your search terms and IP address.
Purposes for processing Log Data:
While testing our Services we temporarily store your uploaded files. When uploading a file in the Froala Editor, it is temporarily saved in order to allow you to test the image upload, file upload and video upload features before integrating our Services with your backend.
Purposes for processing Test Data:
Legal Log Data
We process Legal Log Data when our Services are not used correctly or in respect with the appropriate licenses that accompanies our Services. This information contain IP address, and Domain Name where our Services are used in violation with any of our License Agreements, Terms and Conditions or any other legal contracts or policies.
Purposes for processing Legal Log Data:
A cookie is a small amount of data that is sent to your computer or mobile device. Although most web browsers automatically accept cookies, you can modify your browser’ settings to refuse all cookies or to indicate when a cookie is being sent. If you reject cookies, you may still use our Services, but your ability to use some features may be limited, and user experience will also be affected.
We process data collected through the usage of Cookies:
We work with third-party service providers to provide and improve our Services. We share:
Change of Ownership
In the event that we are involved in a bankruptcy or insolvency, acquisition, merger, sale of assets or similar transactions, your information will be sold or transferred as part of that transaction. You will be notified via email of any change in ownership or uses of your personal data.
Law and Harm
Non-Personally Identifiable Information
We make automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third-parties for:
This information does not include your name, email address or other personally identifiable information.
Except as described in this Policy, we will not disclose your personal data.
We store collected data:
We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We use SSL technology to encrypt data during transmission. Once we receive your information we make efforts to ensure security on our systems against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing your personal data in our possession.
In case of any security system breach, Froala will notify you electronically so that you can take appropriate protective steps.
If you believe your personal data has been compromised, please contact us using the following contact form: https://www.froala.com/contact.
We respect your privacy rights and provide you with reasonable access to your personal data that you have provided or we have collected through your use of our Services. If you wish to access or amend any other personal data we hold about you, or to request that we delete or transfer any information about you, you may contact us through the following contact form: https://www.froala.com/contact.
Access, correction, deletion
If you have an account for our Services, we provide you with account settings to access, correct, delete or modify the personal information you provided to us and is associated with your account. Please note that while any change you make will be reflected instantly or within a reasonable period of time in the active users database, we retain information for backups, archiving, prevention of fraud and abuse, complying with legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so, but not exceeding the periods described in 7. Data Retention.
If you wish to permanently delete your account, you may contact us through the following contact form: https://www.froala.com/contact.
You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.
Opting out from email communications
If you wish to revoke your consent for receiving marketing communications via e-mail, you can opt-out by
In accordance with the applicable legal provisions with regard to the processing of personal data and the free movement of such data, you have the right of access to your data, the right of rectification of your personal data, the right to erase your personal data, the right to data portability, the right of restriction of processing your personal data, the right not to be subject to a decision based solely on automated processing, including profiling and the right to withdraw your consent. Furthermore, you are entitled to lodge a complaint with the supervisory authority.
For exercising these rights please contact us through our contact form on https://www.froala.com/contact.
We only retain personal identifiable data received or collected from you for as long as an account is active or for a limited period of time as long as we need it to fulfil the purposes for which we initially collected it, unless otherwise required by law. We will retain and use your information as necessary to comply with our legal obligations, enforce our agreements, and resolve disputes as follows:
Protecting the privacy of young children is especially important. Our Services are not directed to persons under 16. Froala does not collect or solicit personal information from anyone under the age of 16 or allow such persons to purchase the Software. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information. If you believe that we might have any information from or about a child under 16, please contact us through the contact form https://www.froala.com/contact.
If you have a privacy concern regarding Froala, or this policy, and you should contact us at https://www.froala.com/contact or by mail at:
Froala Labs SRL
bd. Octavian Goga 12
bl. M23, sc. 1, ap. 18